𝗛𝗼𝘄 𝗰𝗮𝗻 𝗮 𝗯𝗲𝗴𝗶𝗻𝗻𝗲𝗿 𝘀𝘁𝗮𝗿𝘁 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗔𝗜 𝗳𝗼𝗿 𝘄𝗼𝗿𝗸, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗶𝗻 𝗰𝗹𝗶𝗲𝗻𝘁-𝗳𝗮𝗰𝗶𝗻𝗴 𝗱𝗼𝗺𝗮𝗶𝗻𝘀?

Training & Upskilling

Last Post by Samuel Elias 6 months ago

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Samuel Elias

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Aug 04, 2025 8:36 am

(@samuelelias)

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"𝗛𝗼𝘄 𝗰𝗮𝗻 𝗮 𝗯𝗲𝗴𝗶𝗻𝗻𝗲𝗿 𝘀𝘁𝗮𝗿𝘁 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗔𝗜 𝗳𝗼𝗿 𝘄𝗼𝗿𝗸, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗶𝗻 𝗰𝗹𝗶𝗲𝗻𝘁-𝗳𝗮𝗰𝗶𝗻𝗴 𝗱𝗼𝗺𝗮𝗶𝗻𝘀?"
It's a question we get frequently in our 𝗦𝘁𝗿𝗮𝘁𝗔𝗽𝗽𝘀 𝗖𝗦 𝗛𝘂𝗯 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆.

Yes, the AI world is vast, but your starting point can be simple!

I’ve curated a list of 𝟭𝟭 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗰𝗼𝘂𝗿𝘀𝗲𝘀 that personally helped me bridge the gap between Generative AI theory and real-world Customer Success:

1. What Is Generative AI? [1h 3m] by Pinar Seyhan Demirdag

2. Everyday AI Concepts [49m] by Doug Rose

3. Introduction to Prompt Engineering for Generative AI [1h 3m] by Ronnie Sheer

4. How to Boost Your Productivity with AI Tools [1h] by Dave Birss

5. Automating Your Work with Custom GPTs (No Code Required) [31m] by Garrick Chow

6. Excel and ChatGPT: Data Analysis Power Tips [2h 6m] by Maven Analytics and Chris Dutton

7. How to Research and Write Using Generative AI Tools [1h 15m] by Dave Birss

8. Amplify Your Communication Skills with Generative AI [48m] by Vanessa Van Edwards

9. Amplify Your Critical Thinking with Generative AI [1h] by Becki (Ginsberg) Saltzman

10. Building Career Agility and Resilience in the Age of AI [30m] by Chris Shipley