𝗙𝗿𝗼𝗺 𝗩𝗮𝗿𝗶𝗲𝗱 𝗥𝗼𝗼𝘁𝘀 𝘁𝗼 𝗖𝗦 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: 𝗔 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁

Recently, we explored the diverse paths into Customer Success, and the insights are inspiring!

We heard from our StratApps 𝗖𝗦 𝗛𝘂𝗯 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 members about their transitions into the CS domain, and here's a quick look at where they came from:

𝗣𝗿𝗲𝘃𝗶𝗼𝘂𝘀 𝗗𝗼𝗺𝗮𝗶𝗻𝘀 𝗼𝗳 𝗖𝗦 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀
1. Customer Service / Technical Support: 52%
2. Sales / Business Development / Account Management: 36%
3. Project / Product Management: 9%
4. Consultants & Advisors: 3%

This really shows the power of 𝘁𝗿𝗮𝗻𝘀𝗳𝗲𝗿𝗮𝗯𝗹𝗲 𝘀𝗸𝗶𝗹𝗹𝘀!

Many of us highlighted 𝗞𝗲𝘆 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 in our transition:
1. Leveraging existing customer-facing skills.
2. Continuous learning (shoutout to LinkedIn Learning, CustomerSuccessU, and ankitify.com).
3. Mentorship and networking.
4. Demonstrating confidence and real-world examples during interviews.

Our stories prove that no matter our background, a career in CS is within reach with dedication and the right approach.
Keep learning, keep connecting, and keep rocking that customer-centric mindset!

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