How do your Custome...
 
Notifications
Clear all

How do your Customer Success, Sales, and Product teams stay aligned?

1 Posts
1 Users
0 Reactions
65 Views
Posts: 12
Admin
Topic starter
(@cshubstratapps)
Member
Joined: 5 months ago

Alignment between CS, Sales, and Product is critical for delivering a consistent customer experience—but it can also be one of the toughest things to get right. Misaligned goals or lack of communication can create gaps that impact the customer journey.

What strategies or rituals (like shared QBRs, Slack channels, or joint OKRs) help your teams stay in sync? How do you ensure feedback flows both ways?

👉 Join the discussion and share how you break silos, build alignment, and maintain collaboration across departments.

Share: