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Customer Success Hub - StratApps Customer Success Hub - StratApps

Who We Are

StratApps is a global leader in Customer Success solutions, dedicated to helping organizations transform their customer relationships into engines of sustainable growth.

Founded by a team of industry veterans who saw the untapped potential of data-driven customer engagement, StratApps has grown into a trusted partner for SaaS, FinTech, HealthTech, and enterprise companies worldwide.

Our Story

Our journey began with a simple question: What if Customer Success could be as predictable and scalable as any other business function?

We set out to answer that question by combining deep expertise in customer success strategy, advanced AI, and a passion for solving real-world business challenges.

Today, StratApps empowers organizations to hire visionary CS leaders, build high-performing teams, and implement cutting-edge Customer Success Platforms with measurable impact.

Our Vision

To redefine the standard of Customer Success by making every customer journey intelligent, proactive, and profitable.

Leadership Team

Meet the experts behind StratApps—

seasoned professionals with decades of combined experience in Customer Success, AI, and enterprise transformation.

Our leadership team brings together diverse backgrounds in technology, operations, and client services to deliver results that matter.

Aravindu

Aravindu Sandela

Director
Sudhir

Sudhir Nambiar

Founder
Dmitrius

Dmitrius Garcia

Manager
StratApps transformed our Customer Success function from reactive to strategic. Churn dropped, and NRR improved within months.
Carlton Osborne
Managing Director
StratApps didn’t just consult—they became a part of our team. Their insights helped us realign our entire customer journey
Ashok Shetty
Founder
StratApps transformed our Customer Success function from reactive to strategic. Churn dropped, and NRR improved within months.
Carlton Osborne
Managing Director
StratApps didn’t just consult—they became a part of our team. Their insights helped us realign our entire customer journey
Ashok Shetty
Founder
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Why StratApps?

At StratApps, we don’t just talk about innovation—we deliver it.
Our experts anticipate customer needs, predict churn before it happens, and surface opportunities for expansion.
We enable your CS teams to focus on what matters most: building authentic, lasting customer relationships.
We believe Customer Success should be accountable to the bottom line. That’s why our solutions are designed to deliver clear, quantifiable results.
Whether you’re hiring your first CS leader, training a rapidly growing team, or rolling out a new Customer Success Platform, StratApps brings a holistic approach. Our frameworks are rooted in industry best practices and tailored to your unique business goals—ensuring your CS function is built to scale.

Our Values

We put client outcomes at the heart of everything we do.

We embrace new technologies and ideas to stay ahead of the curve.

We build trust through transparency and accountability.

We believe the best results come from working together—internally and with our clients.

We invest in our people and our clients to foster growth and adaptability.